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Privacy Statement 

This privacy policy explains how Find Scottish Roots uses the personal data we collect from you when you use our website or provide information in the course of carrying out research on your behalf.

When you commission a research project, you provide information to us.


What data do we collect?

We collect the following data:

•  Personal identification information (Name, email address, phone number, etc.)

•  Personal details (Date of Birth, Marriage, etc.)


How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process  data when you:

•  Register online or place an order for any of our products or services.

•  Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

•  Use or view our website via your browser's cookies.

 We may also receive your data indirectly from the following sources:

•  Public records in the course of researching your family tree


How will we use your data?

Our Company collects your data so that we can:

•  Process your order, manage your account.

•  Email you with research updates and reports.

•  Occasionally Email you with special offers that may interest you.


We will never share your data with any other companies or websites.


How do we store your data?

Our Company securely stores your data offline. Data is not stored on websites or data clouds.

We will keep your Family History files archived for a maximum period of ten years. This allows you to request additional copies or extend previous research. Once this time period has expired, we will delete your data by permanently deleting all files relating to your project.


What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 The right to access - You have the right to request us for copies of your personal data. We may charge you a small fee for this service.

 The right to rectification - You have the right to request that us to correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.

 The right to erasure - You have the right to request that we erase your personal data, under certain conditions.

 The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.

 The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.

 The right to data portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:



We do not use cookies for any purpose.


Privacy policies of other websites

The Find Scottish Roots website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.


Changes to our privacy policy

We keep our privacy policy under regular review.

This privacy policy was last updated on 19 May 2021.


How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.


Email us at:

Call us: 07428225573







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